testimonials

TESTIMONIAL: “Walkaround Videos pushed up our Internet business about 30-40%.”

What’s the most effective way to increase Internet sales at your dealership?

If there was one simple thing you could add to your day that would increase your Internet business by 30-40%, would you do it? 

Michael Kuna did. Let's all be like Mike! Michael is a Sales Representative at Causeway Family of Dealerships in New Jersey. Michael has been using Authntk Walkaround Videos to create more connections and interactions with customers, and sell more vehicles. 

“Walkaround Videos is such a great tool to use. It has pushed up business on the internet side about 30-40%.”

With Walkaround Videos, Michael says he's now doing the following

  • Taking the lead of other dealerships in the area
  • Sending videos to customers of real, live cars on the ground
  • Doing product demonstrations
  • Seeing increased participation in surveys
  • Generating positive reviews
  • Thanking the customer for their business
  • Answering questions
  • GIVING THE CUSTOMER THE INFORMATION THEY WANT

Watch the other powerful benefits Michael has enjoyed since adopting Walkaround Videos:

According to Michael, "People like seeing a video"He appreciates how they can see who they are speaking with, and can be confident that the person works for the dealership, and not someone from a call center. Since he personalizes each video with the customer's name, and can send them just information they are interested in receiving, Michael finds he is able to make a more meaningful connection. 

But the biggest reason Micael loves having Walkaround Videos? The overall elevation of his business. As Michael says,

"Before [using Walkaround Videos], we really weren't in the internet game. With this app, it really took us to the next level."

These are just a few of the many ways Michael uses Walkaround Videos to create a distinct, lasting impression on the customers. 

Be like Mike! Take our free test drive today

Testimonial: “We Took Sales Away from the Competition with Walkaround Videos”

If there was one simple thing you could add to your day that would steer sales away from your local competition and drive them to your dealership, would you do it?

Cono Cirone did. Cono is Sales Manager of Causeway Family of Dealerships in New Jersey.  Since November 2014, Cono has been using Authntk Walkaround Videos to separate himself from the competition, and sell more vehicles.

“We’re seeing sales that we’re taking away from other dealers locally, because we’re able to communicate with them [customers], show them the car and enhance the process. It makes life easy.”

Watch the other great things Cono has to say about Walkaround Videos:

Cono points out that the technology is very “in-the-now.” He loves how customers can turn around and share his videos with their friends. Since he can send the videos by email or text message, it’s very flexible, and he appreciates having access to campaigns that he can change and customize. He points out that it’s a good idea to use Walkaround Videos for everything from thanking people for their inquiry to providing testimonials and giving positive reviews after the sale.

But the biggest reason Cono loves having Walkaround Videos? The experience. As Cono says,

“We’re bringing the showroom right to your phone, and your computer.”

These are just a few of the many ways Cono uses Walkaround Videos to create a distinct, lasting impression the customers.

With an easy-to-use app that lives on his phone, he only needs about 90 seconds to record and send unique, personalized video messages that connect 1:1 with the customer and help him stand out.

Be like Cono! Take our free test drive today and view more testimonials here

Invest In Yourself With Walkaround Videos

Time to take stock in your career. 

As a sales manager or sales representative, how much are you worth? Are you earning as much as you think you could? If not, consider taking the advice of Anthony Leach, First Class Professional from Mercedes-Benz of Huntsville, AL, who says, "Invest In Yourself." 

Check out the testimonial about how Anthony's career took off when he started using Walkaround Videos from Authntk -- and how his littler daughter benefited too!

Authntk (Walkaround Videos) is a great tool to add to my arsenal! I feel like Bruce Wayne!
— Anthony Leach, First Class Professional

Let us summarize for you, here's some of the reasons that Anthony says Walkaround Videos is a wise investment:

  • This is something that converts customers without me ever speaking to them
  • My price points have gone up
  • My customers have a higher respect for me from the get get-go. They see I want to give them a special experience 
  • I have my highest bonus level on commissions that I've had so far because I had some really easy conversions
  • It's helping me with my family
  • It will only help your career

What worked for Anthony can work for you too! Try Walkaround Videos for yourself right now by taking it for a free test drive. Here's all you do:

  1. Click this link, which takes you to our landing page
  2. Enter a few details
  3. Click "Submit"

That's it! Take a test drive today, and see just how easy it can be to make a real investment in your career. 

 

 

Video of the Month - The Power of Service Department Videos

Cavender_Toyota_Service_Video____Powered_by_Authntk.png

Congratulations to Joshua Taylor, Assistant Service Manager of Cavender Toyota of San Antonio, Texas! The powerful service department video he created using Walkaround Videos, has been selected as our Video of the Month! As Joshua’s video proves, using Authntk Walkaround Videos is a great way to connect 1:1 with the customer by sending unique, personalized video messages that stand out. In less than 90 seconds, Joshua vividly demonstrates to the customer why the service department is recommending suspension repairs for the customer’s truck.

Check it out!

How useful are service department videos for auto dealers? Here’s what Joshua had to say about his experience using Walkaround Videos:

“I will say this: A picture is worth a thousand words and seeing is believing. Sharing these videos with a customer or insurance company/extended warranty takes the trust factor out of the equation. They no longer have to take my word for it. Now they can virtually walk under the car with me from the A/C and comfort of their own home, share it with their spouse, send it to dad for his opinion, whatever they need. I have found that I sell about 90% of the time when using a video. It may not be everything recommended at once but it will come and the customer feels I care. Personally, I wish I had Authntk years ago, and I’d recommended it to service managers at my previous dealerships. It works.” ~ Joshua Taylor

As Joshua’s video shows, service department videos are an effective tool for explaining recommended repairs in a way that assures that customers will understand what they are saying “yes” to. This builds on a trusting relationship that can be expected to bear fruit for years to come.

Joshua shot this video with his iPhone, and then easily and immediately uploaded it to Authntk and sent it out to the customer. That’s the power and ease of Walkaround Videos at work!

What will YOU do to amaze customers and prospects? Take Walkaround Videos for a test drive right here.

Using Walkaround Videos to Capture Dealership Testimonials

In addition to capturing real Walkaround Videos, you may not have known that the Authntk platform also allows customers to easily capture dealership testimonials! Think back on your most recently satisfied customer. They practically burst into song about what a terrific experience it was, and what a true professional you were. Felt good, didn’t it?

Then what happened?

If you’re still stuck in 20th century vehicle sales, the next thing that happened is predictable. They drove off with a few of your business cards, leaving you with nothing but a wasted opportunity to capture their testimonial.

It doesn’t have to be that way. Did you know you can use your phone to capture dealership testimonials, right on the spot? And you don’t have to be a technical genius to make it work, either. Take a FREE test drive of Walkaround Videos to see how easy it is to get started.

How to shoot a testimonial:

  1. Ask the next customer what they thought about the experience
  2. Pull out your phone and say, “Would you mind repeating that while I record you? I’d love for other people to hear your opinion”
  3. Shoot the video, just as if you were taking their picture

Subscribers to the Walkaround video email service have the ability to manage their testimonials, at no extra charge. You can publish the video testimonial on your web site, forward it to someone by text or email, or save it for later use.

There’s a reason third party recommendations have such high marketing value. They’re authentic!

So be prepared next time. Sign up for the Authntk Walkaround Videos email service, and get back to what you do best – wowing the customer.

Visit WalkaroundVideos.com to learn more OR take a free test drive.

Top 5 Ways to Use Video in Your Dealership

Here at Authntk Walkaround Videos, we see all sorts of creative and engaging videos from each dealership every day. You may already be doing some of these, and there may be some you haven't thought of yet. All of them are too good NOT to try, so check 'em out! Here are the Top Five Ways dealerships are using Walkaround Videos from Authntk to grow their business:

#1 SALES: "Hey Bill, here's the vehicle you inquired about. As you can see..."

Increasing sales is the #1 reason to have an app on your phone that lets you walk around ANY vehicle that your prospects are interested in, and make a customized video that you send to them personally.

#2 SERVICE: "You can see for yourself how worn down the brake pads are."

service-video.png

Walkaround Videos has been tremendously useful in the service department. Taking a video and sharing it with the customer lends credibility to the work you are proposing to be done. This helps you get the work authorized, and empowers the customer with the confidence that they know exactly how you are helping them and why.

#3 MEET THE TEAM: "I'm Cindy and I will be taking care of you throughout this process."

introductory_videos.png

Many Dealerships and Sales Reps use the Authntk platform as a way to help customers stay connected with the people they've met – or will meet – while shopping for their next vehicle. These personalized, friendly messages can be quickly and easily sent directly to the customer or posted on the Dealership’s web site.

#4 TESTIMONIALS: “I love my new vehicle and will tell everyone what I great experience I had!”

testimonials-uses

#5 FOLLOW UP: “Just wanted to let you know you are eligible for a trade-in, and can get in a new vehicle today”

larger_followup.png

There are many reasons to follow up with a customer. Whether they recently made a purchase, left without a quote or are celebrating the anniversary of having purchased their vehicle, receiving a personalized video from the Sales Manager or Service Manager lets them know you care.

These are just a few of the many ways to use Walkaround Videos to create a distinct, lasting impression with customers. Visit WalkaroundVideos.com to learn more about harnessing the power of customized videos to grow your business.